TERMS AND CONDITIONS
A. Credit Restoration
This Credit Restoration Educational Service Contract between Zentize DBA Strategy Academy Pros, Inc. (“SAP”) and the undersigned “Client” (refers to each Individual and in the case of a couple, each Individual is a Client) is for the purpose of purchasing credit restoration educational documents (the “Educational Program”) and certain defined services. The Educational Program will assist you in understanding bankruptcy, guidelines and examples of draft letters for transmittal to creditors hardship letters pertaining to inability of making timely payment on the terms and conditions established by the credit, draft templates for responding to claims asserted by a collection agency or law firm retained by creditor for debt collection services, educational materials explaining the Fair Isaac Corporation (“FICO”), a behavioral model used by Lenders, Creditors, Employers, Insurance Companies, etc. in determining creditworthiness, educational materials for applying for residential mortgage for primary residence, educational documents for how to successfully re-establish credit after bankruptcy, a template budget worksheet with commentary to be used from the onset of this program to give you a benchmark for what is realistic and in determining your priorities as you create a foundation for future of handling of your income to fulfill your financial goals. Additionally, SAP will provide “Services” of obtaining your credit history, researching the data, preparing correspondence related to any discrepancies and sending to credit reporting agency to request removal of erroneous, incomplete, outdated, misrepresented or unverifiable information that appears on the credit history report. This is not a debt consolidation or bill payment program. Further, the educational materials and Services rendered pursuant to this Service Contract are not intended to be nor should they be construed to be a legal opinion or a substitute for a legal opinion with respect to any area of law, including but not limited to, bankruptcy. Federal law requires that any unverifiable, outdated, incomplete or erroneous information must be removed from consumer credit reports by the credit reporting agencies. SAP agrees to use its best efforts to provide these Services and will perform them in accordance with federal and state laws.
B. Fees and Costs
The Client understands that there will be a fee for the Credit Report Analysis/Educational Materials per Individual. Full amount or setup fee is due and owing at the time this Contract is signed, monthly fees will start 30 days after. SAP will not commence any work prior to receiving a fully executed contract by each Individual, the setup fee or one-time fee for each Individual Client per Individual, a copy of valid social security card and proof of actual address of residence in the form of utility bill or the equivalent thereof. Notwithstanding the foregoing, the Setup Fee or full One-Time Fee is due upon signing of this Contract. If SAP does not receive timely payment of the entire amount, the Client understands and agrees that SAP shall not be liable for any of the Services it committed to undertaking. The Client will be entitled to keep all educational materials given to Client at the time of execution of the Contract or via the educational information on the website, and further Client expressly waives any right to commence any type of legal or administrative action arising from Client’s failure to timely pay each installment and there will be no refund.
C. Cancellation & Refund Policy
Notice of Right to Cancel
”You may cancel this contract, without any penalty or obligation, at any time before midnight on the 3rd day which begins after the date the contract is signed by you.
”To cancel this contract, mail or deliver a signed, dated copy of this cancellation notice, or any other written notice to SAP, before midnight on the 3rd day which begins after the date you have signed this contract stating, “I hereby cancel this transaction, (date) (purchaser’s signature).’’
Please acknowledge your receipt of this notice by electronically signing the form indicated below.
Refunds are only applicable within 72 hours (three days) after signing of this contract and/or application (72 hour right of rescission) if after 72 hours, upon the completion of three cycles or one year (whichever comes first) once all updated credit reports are emailed or uploaded to the Client Portal within 45 days from the date the third cycle completed. If you have already signed the contract or agreed to the terms previously, then the 72 hour right of rescission is based on the date of your original signing or acceptance. Client is eligible for a refund if all of the following conditions are met:
- Client requests a refund within 72 hours of signing this contract
- Client completes three cycles or one year (whichever comes first)
- Client maintains an approved credit monitoring service for the duration that services are being rendered. Approved credit monitoring systems include IdentityIQ, ProCredit, SCR Hug, Experian.com, Equifax.com, ScoreSense
- Client emails, uploads or orders new credit reports from the three bureaus, Equifax, TransUnion and Experian within 5 days after each cycle has ended. Each cycle is 45 days long.
- Client has not had any new negative accounts or missed payments during the timeframe our services are being rendered
- Client provides a final credit report from all three bureaus, Equifax, TransUnion and Experian 30 – 45 days after the end of the last cycle
We will review all credit reports to analyze what has been corrected or deleted and offer a refund as follows: $289 is nonrefundable, $50 per item per each credit reporting agency cumulatively and $25 per inquiry per each credit reporting agency cumulatively that was removed, changed or reversed. The remainder will be mailed within five business days.
You are not paying for deletions or score increases. As a credit repair organization, we can’t guarantee results of any kind. Your setup and monthly fees are for educational materials, reviewing credit history, researching the data, preparing correspondence related to any discrepancies and sending to credit reporting agency to request removal of erroneous, incomplete, outdated, misrepresented or unverifiable information that appears on the credit history report.
In accordance with paragraph A. Client understands that SAP will analyze/audit the Client’s credit reports and develop a plan to investigate, validate, and delete, correct or change those negative items which can be deleted, corrected or changed under current federal and state law during the term of this Contract. SAP is committed to taking action by correspondence on at least three (3) cycles (i.e., a “cycle” shall consist of three (3) challenges and responses thereto to and from the credit agencies to remove a discrepancy or discrepancies). In the event an Individual Client is not satisfied with SAP’s services after it has completed three (3) cycles, then Client may request in writing that SAP no longer perform any Services on Client’s behalf and SAP will be entitled to retain amount for all Services rendered to date.
The Client understands and agrees that at least three (3) cycles (i.e., credit agency exchanges of correspondence and the continuing analysis/audit and investigation/dispute with credit agency, all correspondence associated with the credit report audit, investigation, and improvement process, the review for changes with each applicable credit agency, creditor or public record holder, and the continuing planning and creation of documents for the purpose of credit report improvement) is a process that takes time and cannot be stated with any degree of certainty when it will be completed.
For this reason, the Client expressly understands and waives any right for any refund of any monies paid in the event the Client elects to cancel this Contract with SAP prior to its completion of three (3) cycles or 72 hour right of rescission.
F. Client Obligation
The Client agrees to send via mail, email or fax, all credit reports and/or correspondence received from credit agencies to SAP within five (5) days or sooner after the date received. If the Client has not received any credit reports or correspondence from the credit agencies within sixty (60) days after the date of the initial credit report analysis/audit etc., the Client must notify SAP via phone conversation or writing.
G. Term of Contract
The term of this Contract shall be for three (3) cycles as defined in Paragraph C above but in no event shall the term of this Contract extend beyond one (1) year of the date of execution. Prior thereto, Client may cancel this Contract at any time subject to the terms and conditions set forth herein.
H. Limited Power of Attorney
By executing this Contract to obtain SAP, the Client grants SAP a limited power of attorney, by and through its authorized representatives, to: i) use any information provided by or on behalf of Client to obtain from credit agencies, creditors, collection agencies and other holders of records of Client’s credit reports, Client’s credit history or other creditor information for the Services to rendered herein; ii) obtain credit information over the telephone, fax, and or through the internet from record holders. SAP expressly acknowledges the sensitivity of any information provided by or on behalf of the Client in connection with SAP rendering the Services described herein.
SAP will use its best efforts to ensure that all such Client information will be handled in a responsible and professional manner. The Client shall have the right to revoke or terminate the limited power of attorney provided under this Contract at any time upon written notice to SAP provided the Client understands that such action will likely impede SAP from any further performance of its Services to Client undertaken pursuant to this Contract. Otherwise, the limited power of attorney shall terminate upon termination of this Contract.
All questions pertaining to validity, interpretation and administration of this Contract shall be determined in accordance with the laws of Georgia. Client agrees that the Client’s limited power of attorney is valid throughout the United States only for the above-stated purposes. This Contract contains the entire agreement of the parties and there are no other promises or conditions in any other agreement whether oral or written.
This Agreement supersedes any prior written or oral agreements between the parties.
I. Hold Harmless and Indemnity.
The Client agrees to indemnify and hold SAP, their agents, attorneys, brokers and employees, harmless from all claims, losses, expenses, fees including attorney’s fees, costs, judgments that may be asserted against the Client that result from the acts of omissions.
Strategy Academy Pros 304 S. Jones Blvd #2679, Las Vegas NV 89107 (702) 903-4935.